Questions about an order, a product, or a return? We answer every message ourselves — there is no ticket queue and no bot. Email uu0123863@gmail.com We reply within one business day, usually much sooner. Phone (509) 861-1674 [CONFIRM: your phone support hours and time zone, e.g. Monday–Friday, 9am–5pm PT] Order support Have your order number ready (it starts with # and is in your confirmation email). If your parcel arrived damaged, send a photo with your first message and we will replace it without sending anything back. Wholesale and bulk orders Restaurants, bars, event planners and corporate gifting — email us with the quantity and the date you need it by, and we will quote you directly. Business details Glassware [CONFIRM: registered business address — required on your policy pages by Shopify and by card networks] Email: uu0123863@gmail.com Phone: (509) 861-1674 Website: bestglassware.online